{"id":12859,"date":"2023-12-20T14:37:33","date_gmt":"2023-12-20T13:37:33","guid":{"rendered":"https:\/\/recursing-brattain.37-120-171-104.plesk.page\/werte\/"},"modified":"2024-12-16T16:11:44","modified_gmt":"2024-12-16T15:11:44","slug":"our-values","status":"publish","type":"page","link":"https:\/\/iwgplating.com\/en\/our-values\/","title":{"rendered":"Our Values"},"content":{"rendered":"\n<div class=\"wp-block-group alignfull container wps-content\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-group wps-content\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div id=\"werte\" class=\"wp-block-ls-heading\"><div class=\"wp-block-ls-heading__text\"><span class=\"wp-block-ls-heading__topheadline\">OUR VALUES<\/span><h2 class=\"wp-block-ls-heading__headline\">Our commitment to responsible sourcing<br><img decoding=\"async\" src=\"https:\/\/iwgplating.com\/en\/our-values\" alt=\"\"><\/h2><\/div><div class=\"wp-block-ls-heading__image\"><img decoding=\"async\" class=\"wp-block-ls-heading__img\" alt=\"\" src=\"\"\/><\/div><\/div>\n\n\n\n<div style=\"height:25px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p>IWG Ing. W. Garh\u00f6fer Ges.m.b.H. is a family-run business.<br>Our site is located in 2282 Markgrafneusiedl, Sonnenblumenweg 1 and we employ 45 personnel.<br>IWG Ing. W. Garh\u00f6fer Ges.m.b.H. is a producer of electroplating baths. Our customers come from a wide variety of sectors, such as the jewellery, automotive and electronic industries. As an electroplating-company with 60 years of experience, we offer a wide range of precious metal electrolytes for sophisticated technical applications.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><div class=\"wp-block-image is-style-icon-overlay ls-align-left iwg_yellow_CI\">\n<figure class=\"alignright size-large is-resized\"><img decoding=\"async\" src=\"https:\/\/iwgplating.com\/app\/uploads\/2022\/06\/icon-iwg-plating-werte-1.svg\" alt=\"\" class=\"wp-image-916\" style=\"width:310px\"\/><\/figure>\n<\/div><\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div style=\"height:90px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group alignfull has-background wps-content\" style=\"background-color:#f9f9f9\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group container wps-content\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div style=\"height:6em\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-group wps-content\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-columns are-vertically-aligned-center is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\">\n<div class=\"wp-block-ls-number-block\"><div class=\"wp-block-ls-number-block__colorbox\" style=\"background-color:#8CD6ED\"><\/div><span class=\"wp-block-ls-number-block__number\">01<\/span><\/div>\n\n\n\n<h3 class=\"wp-block-heading font-bold text-3xl\" id=\"rjc\">Member of the Responsible Jewellery Council (RJC)<\/h3>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\"><div class=\"wp-block-image is-style-default ls-align-left iwg_yellow_CI\">\n<figure class=\"aligncenter size-full\"><img decoding=\"async\" width=\"254\" height=\"90\" src=\"https:\/\/iwgplating.com\/app\/uploads\/2022\/06\/logo-rjc2020-rgb-black-1-1.png\" alt=\"rjc\" class=\"wp-image-787\"\/><\/figure>\n<\/div><\/div>\n<\/div>\n\n\n\n<p>The RJC is a standards-setting organisation established to advance responsible ethical, human rights, social and environmental practices throughout the gold, silver, platinum group metals, diamond and coloured gemstone jewellery supply chain.<br>The RJC has developed a benchmark standard for the jewellery supply chain and credible mechanisms for verifying responsible business practices through third-party auditing.<\/p>\n\n\n\n<div style=\"height:1.6em\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-buttons is-vertical is-layout-flex wp-container-core-buttons-is-layout-8f938cb1 wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-download-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/iwgplating.com\/app\/uploads\/2023\/12\/Responsible-Jewellery-Council-Policy.pdf\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>Responsible Jewellery Council Politik.pdf<\/strong><\/a><\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-group wps-content\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<h4 class=\"wp-block-heading\" id=\"h-coc-chain-of-custody\">CoC \u2013 Chain of Custody<\/h4>\n\n\n\n<p>In an era where ethical and sustainable practices are increasingly prioritized, the jewellery industry is no exception. Responsible Jewellery Council (RJC) Chain of Custody certification ensures that from the initial sourcing of raw materials to the final product, every step adheres to the highest ethical standards.<\/p>\n\n\n\n<p><\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-download-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/iwgplating.com\/app\/uploads\/2024\/12\/RJC-Certificate-COC-2017-EU.pdf\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>RJC  &#8211;  Certificate CHAIN OF CUSTODY.pdf<\/strong><\/a><\/div>\n<\/div>\n\n\n\n<p><\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-big-primary-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"\/en\/breaking-news-celebrating-our-rjc-chain-of-custody-certification\/\">Mehr dazu<\/a><\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-group wps-content\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<h4 class=\"wp-block-heading\" id=\"h-cop-code-of-practice\">CoP \u2013 Code of Practice<\/h4>\n\n\n\n<p>As an RJC certified member, we commit to operating our business in accordance with the RJC Code of Practices. We commit to integrating ethical, human rights, social and environmental considerations into our day-to-day operations, business planning activities and decision-making processes.<\/p>\n\n\n\n<div style=\"height:1.6em\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-buttons is-vertical is-layout-flex wp-container-core-buttons-is-layout-8f938cb1 wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-download-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/iwgplating.com\/app\/uploads\/2022\/08\/0000-3457-RJC-Certificate-COP2019EU-1.pdf\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>RJC <\/strong>&#8211;<strong> <strong>Certificate <\/strong> CODE OF PRACTICES.pdf<\/strong><\/a><\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-group wps-content\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-ls-number-block\"><div class=\"wp-block-ls-number-block__colorbox\" style=\"background-color:#E76E5C\"><\/div><span class=\"wp-block-ls-number-block__number\">02<\/span><\/div>\n\n\n\n<h3 class=\"wp-block-heading font-bold text-3xl\" id=\"supplychain\">Compliance with Due Diligence Obligations in the Supply Chain<\/h3>\n\n\n\n<p>IWG \u2013 Ing. W. Garh\u00f6fer Ges.m.b.H. gives top priority to ethical practices in the sourcing of its materials. We take significant steps to ensure that our precious metals sourcing does not involve CAHRA\u2019s (Conflict Affected and High RIsk Areas). Our commitment to responsible sourcing is absolute and we guarantee our dedication to ethical practices in every aspect of our sourcing process.<\/p>\n\n\n\n<div style=\"height:1.6em\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-buttons is-vertical is-layout-flex wp-container-core-buttons-is-layout-501fca0f wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-download-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/iwgplating.com\/app\/uploads\/2022\/08\/Code-of-Conduct-for-Suppliers.pdf\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>Code of Conduct for Suppliers.pdf<\/strong><\/a><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-buttons is-vertical is-layout-flex wp-container-core-buttons-is-layout-501fca0f wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-download-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/iwgplating.com\/app\/uploads\/2024\/12\/Supply-Chain-Due-Diligence-Report-2024.pdf\"><strong>Supply Chain Due Diligence Report 2024.pdf<\/strong><\/a><\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-group wps-content\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<h4 class=\"wp-block-heading\" id=\"h-supply-chain-policy-from-conflict-affected-and-high-risk-areas\">Supply Chain Policy from Conflict Affected and High Risk Areas<\/h4>\n\n\n\n<p>At IWG Ing. W. Garh\u00f6fer Ges.m.b.H. , we are committed to conducting our business responsibly in line with the principles and values of our Code of Conduct&nbsp;<strong><a href=\"https:\/\/iwgplating.com\/app\/uploads\/2022\/08\/Code-of-Conduct.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">&gt;&gt; Code of Conduct.pdf<\/a><\/strong><\/p>\n\n\n\n<p>This ethical approach includes taking all possible measures to ensure that the materials we use in our products are sourced from businesses that follow the law, respect the human rights, the rights rights of workers and the communities in which they operate.<\/p>\n\n\n\n<p>To this end, IWG Ing. W. Garh\u00f6fer Ges.m.b.H. implements this policy on responsible sourcing throughout our supply chain of gold, silver, and platinum group metals (PGMs), that is intended to affirm our commitment to respect human rights, avoid contributing to finance conflicts and comply with all applicable laws, regulations and national and international conventions, relevant UN sanctions and resolutions.<\/p>\n\n\n\n<div style=\"height:1.6em\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-buttons is-vertical is-layout-flex wp-container-core-buttons-is-layout-8f938cb1 wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-download-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/iwgplating.com\/app\/uploads\/2023\/12\/Policy-on-materials-from-conflict-affected-areas.pdf\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>Policy minerals from conflict affected areas.pdf<\/strong><\/a><\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div style=\"height:50px\" aria-hidden=\"true\" id=\"compliance\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-group wps-content\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-ls-number-block\"><div class=\"wp-block-ls-number-block__colorbox\" style=\"background-color:#7DC792\"><\/div><span class=\"wp-block-ls-number-block__number\">03<\/span><\/div>\n\n\n\n<h3 class=\"wp-block-heading font-bold text-3xl\" id=\"compliance\">Code of Conduct Compliance<\/h3>\n\n\n\n<p>Compliance with our business principles is a natural part of our daily work: unconditional respect for accepted ethical principles, such as respect for human rights, respect for the different cultural backgrounds of our staff and business partners and the strict adherence to existing laws. We conduct regular training and compliance training for our employees. We conduct regular training and compliance training for our employees.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-download-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/iwgplating.com\/app\/uploads\/2022\/08\/Code-of-Business-Principles.pdf\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>IWG Ing. W. Garh\u00f6fer Ges.m.b.H. Code of Business Principles.pdf<\/strong><\/a><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-download-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/iwgplating.com\/app\/uploads\/2022\/08\/Code-of-Conduct.pdf\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>Code of Conduct.pdf<\/strong><\/a><\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-group wps-content\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<h4 class=\"wp-block-heading\" id=\"h-grievance-mechanism\">Grievance Mechanism<\/h4>\n\n\n\n<p>We inform you that IWG Ing. W. Garh\u00f6fer Ges.m.b.H. has established a confidential communication channel in order to collect suggestions, concerns, requests and information, even anonymously, regarding any internal or external practice or action that may cause dangers to human rights or raise ethical concerns. This channel is structured and equipped with specific systems to collect and manage reports and information, even in anonymous form, relating to critical issues, risk situations or discrepancies concerning ANY CIRCUMSTANCES IN THE SUPPLY CHAIN involving GOLD, SILVER, PLATINUM GROUP METALS FROM AREAS OF CONFLICT.<\/p>\n\n\n\n<div class=\"wp-block-group wps-content\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<p><strong><strong>Interested parties can communicate these issues through the following methods:<\/strong><\/strong><\/p>\n\n\n\n<div style=\"height:1.6em\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-group is-vertical is-layout-flex wp-container-core-group-is-layout-8cad6afd wp-block-group-is-layout-flex wps-content\">\n<div class=\"wp-block-group is-nowrap is-layout-flex wp-container-core-group-is-layout-64989fb1 wp-block-group-is-layout-flex wps-content\">\n<svg id=\"Layer_1\" data-name=\"Layer 1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 122.88 122.88\" width=\"20\" height=\"20\" style=\"transform: scaleX(-1);\">\n    <defs>\n        <style>.cls-1{fill-rule:evenodd;}<\/style>\n    <\/defs>\n    <title>back<\/title>\n    <path class=\"cls-1\" d=\"M61.44,0A61.51,61.51,0,1,1,18,18,61.25,61.25,0,0,1,61.44,0Zm5,45.27A7.23,7.23,0,1,0,56.14,35.13L35,56.57a7.24,7.24,0,0,0,0,10.15l20.71,21A7.23,7.23,0,1,0,66.06,77.62l-8.73-8.87,24.86-.15a7.24,7.24,0,1,0-.13-14.47l-24.44.14,8.84-9Z\" fill=\"#2d2d2d\"\/>\n<\/svg>\n\n\n\n<p class=\"!margin-block-none wp-container-content-9cfa9a5a\">Using the appropriate anonymous form<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group is-nowrap is-layout-flex wp-container-core-group-is-layout-64989fb1 wp-block-group-is-layout-flex wps-content\">\n<svg id=\"Layer_1\" data-name=\"Layer 1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 122.88 122.88\" width=\"20\" height=\"20\" style=\"transform: scaleX(-1);\">\n    <defs>\n        <style>.cls-1{fill-rule:evenodd;}<\/style>\n    <\/defs>\n    <title>back<\/title>\n    <path class=\"cls-1\" d=\"M61.44,0A61.51,61.51,0,1,1,18,18,61.25,61.25,0,0,1,61.44,0Zm5,45.27A7.23,7.23,0,1,0,56.14,35.13L35,56.57a7.24,7.24,0,0,0,0,10.15l20.71,21A7.23,7.23,0,1,0,66.06,77.62l-8.73-8.87,24.86-.15a7.24,7.24,0,1,0-.13-14.47l-24.44.14,8.84-9Z\" fill=\"#2d2d2d\"\/>\n<\/svg>\n\n\n\n<p class=\"!margin-block-none wp-container-content-9cfa9a5a\">By calling the telephone number +43 (0) 2287 71073 (Monday to Thursday from 8:00 to 16:00 and Friday from 8:00 to 11:00)<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group is-nowrap is-layout-flex wp-container-core-group-is-layout-64989fb1 wp-block-group-is-layout-flex wps-content\">\n<svg id=\"Layer_1\" data-name=\"Layer 1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 122.88 122.88\" width=\"20\" height=\"20\" style=\"transform: scaleX(-1);\">\n    <defs>\n        <style>.cls-1{fill-rule:evenodd;}<\/style>\n    <\/defs>\n    <title>back<\/title>\n    <path class=\"cls-1\" d=\"M61.44,0A61.51,61.51,0,1,1,18,18,61.25,61.25,0,0,1,61.44,0Zm5,45.27A7.23,7.23,0,1,0,56.14,35.13L35,56.57a7.24,7.24,0,0,0,0,10.15l20.71,21A7.23,7.23,0,1,0,66.06,77.62l-8.73-8.87,24.86-.15a7.24,7.24,0,1,0-.13-14.47l-24.44.14,8.84-9Z\" fill=\"#2d2d2d\"\/>\n<\/svg>\n\n\n\n<p class=\"!margin-block-none wp-container-content-9cfa9a5a\">By sending an email to the email address: &nbsp;<strong><a href=\"mailto:compliance@iwgplating.com\">compliance@iwgplating.com<\/a><\/strong><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group is-nowrap is-layout-flex wp-container-core-group-is-layout-64989fb1 wp-block-group-is-layout-flex wps-content\">\n<svg id=\"Layer_1\" data-name=\"Layer 1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 122.88 122.88\" width=\"20\" height=\"20\" style=\"transform: scaleX(-1);\">\n    <defs>\n        <style>.cls-1{fill-rule:evenodd;}<\/style>\n    <\/defs>\n    <title>back<\/title>\n    <path class=\"cls-1\" d=\"M61.44,0A61.51,61.51,0,1,1,18,18,61.25,61.25,0,0,1,61.44,0Zm5,45.27A7.23,7.23,0,1,0,56.14,35.13L35,56.57a7.24,7.24,0,0,0,0,10.15l20.71,21A7.23,7.23,0,1,0,66.06,77.62l-8.73-8.87,24.86-.15a7.24,7.24,0,1,0-.13-14.47l-24.44.14,8.84-9Z\" fill=\"#2d2d2d\"\/>\n<\/svg>\n\n\n\n<p class=\"!margin-block-none wp-container-content-9cfa9a5a\">By ordinary mail to the address: Sonnenblumenweg 1, 2282 Markgrafneusiedl (Austria)<\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<p><strong>Please fill out this form, anonymously if you prefer!<\/strong><\/p>\n\n\n\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n<script type=\"text\/javascript\">\n\/* <![CDATA[ *\/\nvar 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class='textarea medium'   maxlength='600' placeholder='Enter your message' aria-required=\"true\" aria-invalid=\"false\"   rows='10' cols='50'><\/textarea><\/div><\/div><fieldset id=\"field_7_6\" class=\"gfield gfield--type-checkbox gfield--type-choice gfield--input-type-checkbox gfield--width-full gfield_contains_required field_sublabel_above gfield--no-description field_description_above field_validation_below gfield_visibility_visible\"  ><legend class='gfield_label gform-field-label gfield_label_before_complex' >Consent to privacy policy<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_custom\">* (required)<\/span><\/span><\/legend><div class='ginput_container ginput_container_checkbox'><div class='gfield_checkbox ' id='input_7_6'><div class='gchoice gchoice_7_6_1'>\n\t\t\t\t\t\t\t\t<input class='gfield-choice-input' name='input_6.1' type='checkbox'  value='By submitting my enquiry, I agree that my data may be stored and used by IWG Ing. 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Alternatively, employees can use the same GRIEVANCE MECHANISM described above.<br>IWG Ing. W. Garh\u00f6fer Ges.m.b.H. is committed to promoting an ethical and transparent work environment in which employees feel free to report concerns, violations or inappropriate behavior without fear of reprisal or negative consequences. This non-retaliation policy aims to protect those who report in good faith by ensuring that reports are treated confidentially and that any punitive action against them is prohibited.<br>This policy applies to all employees of IWG Ing. W. Garh\u00f6fer Ges.m.b.H., regardless of their role, title or position within the company.<\/p>\n\n\n\n<p><strong>Fundamental principles:<\/strong><\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Protection of Confidentiality: Grievances will be treated with the outmost confidentiality. Only people directly involved in managing the grievance will have access to the information.<\/li>\n\n\n\n<li>Non Retaliation: You are prohibited from taking any retaliatory or punitive action against those who make reports in good faith, regardless of whether the report led to evidence of violations.<\/li>\n\n\n\n<li>Right to Protection: Anyone who reports in good faith will be protected from any form of discrimination, dismissal, penalization or unfavorable treatment based on the report itself.<\/li>\n\n\n\n<li>Appropriate Management of Reports: Reports will be subject to a timely and thorough investigation. Those involved in the investigation will take action to ensure the appropriate and just resolution of the situation.<\/li>\n\n\n\n<li>Open Communication: The company promotes a culture of open communication and encourages employees and any stakeholder even external to the company to report concerns or inappropriate behavior without hesitation.<\/li>\n<\/ol>\n\n\n\n<p>Sanctions: Violation of this policy may result in disciplinary measures, including action up to and including dismissal, depending on the severity of the violation.<\/p>\n\n\n\n<p>This non-retaliation policy for reporting is an integral part of the ethical values and corporate culture of IWG Ing. W. Garh\u00f6fer Ges.m.b.H. Each employee is encouraged to actively participate in promoting integrity and transparency in the work environment.<\/p>\n\n\n\n<p><strong><strong>Upon receipt of a grievance, we will:<\/strong><\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Register the complaint and give it a complaint number and create a file<\/li>\n\n\n\n<li>If possible, we record how the complainant would like the complaint to be handled<\/li>\n\n\n\n<li>We decide who is able to handle the complaint internally or assist in forwarding the complaint to another body, such as the relevant supplier, or an institution, such as a relevant industry organization<\/li>\n\n\n\n<li>If we can resolve issues internally, we seek additional information where possible and appropriate to get a clear picture.<\/li>\n\n\n\n<li>Either identify our intervention or monitor the situation<\/li>\n\n\n\n<li>Where possible, we will notify the complainant of any decisions or outcomes<\/li>\n\n\n\n<li>The documentation will be kept for at least five years<\/li>\n<\/ul>\n<\/div><\/div>\n\n\n\n<div style=\"height:6em\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group container wps-content\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div id=\"questions-or-sample-requests\" class=\"wp-block-group is-style-form-order-example wps-content\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div style=\"height:4em\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading has-text-align-center\" id=\"fragen-musterbestellung\"><strong>Questions or sample request?<\/strong><\/h2>\n\n\n\n<p class=\"has-text-align-center\">We look forward to your call or message!<br>Would you like to get to know our products? Order free product samples according to your requirements via the&nbsp;<a href=\"https:\/\/iwgplating.com\/en\/productfinder\/\" target=\"_blank\" rel=\"noreferrer noopener\">productfinder<\/a>.<\/p>\n\n\n\n<p class=\"has-text-align-center\"><\/p>\n\n\n\n<div style=\"height:4em\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-group is-style-form-order-example wps-content\"><div class=\"wp-block-group__inner-container is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-16018d1d wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-small-tertiary-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"tel:+43228771073\">+43 (0) 2287 71073<\/a><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-ls-contactform-links\"><div class=\"wp-block-ls-contactform-links__link-text\"><div class=\"wp-block-ls-contactform-links__inner active\"><span class=\"icon-contact\">Send message<\/span><\/div><\/div><div class=\"wp-block-ls-contactform-links__link-text\"><a href=\"\/productfinder\" class=\"wp-block-ls-contactform-links__inner\"><span class=\"icon-muster\">Order sample platelets via Productfinder<\/span><\/a><\/div><\/div>\n\n\n\n<script src=\"\/\/js.hsforms.net\/forms\/v2.js\" charset=\"utf-8\" type=\"text\/javascript\"><\/script>\n    <script>\n            hbspt.forms.create({ \n                portalId: '25864699', \n                formId: 'f6d2806a-707b-4c6e-8216-8a4da036269d'\n            });\n    <\/script>\n<\/div><\/div>\n\n\n\n<div style=\"height:4em\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/div><\/div>\n\n\n\n<div style=\"height:50px\" aria-hidden=\"true\" id=\"video\" class=\"wp-block-spacer\"><\/div>\n<\/div><\/div>\n","protected":false},"excerpt":{"rendered":"<p>IWG Ing. W. Garh\u00f6fer Ges.m.b.H. is a family-run business.Our site is located in 2282 Markgrafneusiedl, Sonnenblumenweg 1 and we employ<\/p>\n","protected":false},"author":4,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_uag_custom_page_level_css":"","footnotes":""},"class_list":["post-12859","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.6 (Yoast SEO v26.6) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Our Values - IWG Plating<\/title>\n<meta name=\"description\" content=\"Find out more about our values and the RJC guidelines for a responsible supply chain in the jewellery sector.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/iwgplating.com\/en\/our-values\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Our Values\" \/>\n<meta property=\"og:description\" content=\"Find out more about our values and the RJC guidelines for a responsible supply chain in the jewellery sector.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/iwgplating.com\/en\/our-values\/\" \/>\n<meta property=\"og:site_name\" content=\"IWG Plating\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/profile.php?id=61580281291673\" \/>\n<meta property=\"article:modified_time\" content=\"2024-12-16T15:11:44+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/iwgplating.com\/en\/our-values\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"15 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/iwgplating.com\/en\/our-values\/\",\"url\":\"https:\/\/iwgplating.com\/en\/our-values\/\",\"name\":\"Our Values - IWG Plating\",\"isPartOf\":{\"@id\":\"https:\/\/iwgplating.com\/en\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/iwgplating.com\/en\/our-values\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/iwgplating.com\/en\/our-values\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/iwgplating.com\/en\/our-values\",\"datePublished\":\"2023-12-20T13:37:33+00:00\",\"dateModified\":\"2024-12-16T15:11:44+00:00\",\"description\":\"Find out more about our values and the RJC guidelines for a responsible supply chain in the jewellery sector.\",\"breadcrumb\":{\"@id\":\"https:\/\/iwgplating.com\/en\/our-values\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/iwgplating.com\/en\/our-values\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/iwgplating.com\/en\/our-values\/#primaryimage\",\"url\":\"https:\/\/iwgplating.com\/en\/our-values\",\"contentUrl\":\"https:\/\/iwgplating.com\/en\/our-values\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/iwgplating.com\/en\/our-values\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/iwgplating.com\/en\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Our Values\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/iwgplating.com\/en\/#website\",\"url\":\"https:\/\/iwgplating.com\/en\/\",\"name\":\"IWG Plating\",\"description\":\"\",\"publisher\":{\"@id\":\"https:\/\/iwgplating.com\/en\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/iwgplating.com\/en\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/iwgplating.com\/en\/#organization\",\"name\":\"IWG Ing. 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